Frequently Asked Questions

In-stock orders ship within 1–2 business days. Standard ground shipping typically arrives in 3–5 business days. Some specialty items (exhausts, custom-finished parts) may take 1–4 weeks if special ordered from the manufacturer.

You'll receive a tracking email as soon as your order ships. You can also view tracking by logging into your account or checking the order confirmation email.

If your order hasn't shipped yet, contact us right away — we'll do our best. Orders that have already entered fulfillment generally can't be modified.

We ship throughout the US and Canada. For other countries, contact us with your address and we will provide a shipping quote.

Most products can be returned within 30 days of delivery for a refund less the restock fee and original shipping or as an exchange if applicable — items must be unused and in the original packaging. Custom orders and electrical components are not eligible. For a full break down on the return policy, visit https://motomachines.com/policies/refund-policy

Email info@motomachines.com with your order number and reason for return.

If you are having difficulty with installation, just reach out by phone 703-372-7241 or email and we will do our best to help walk you through it.

Custom-painted or special-order items, electrical components.

Refunds are issued within 3–5 business days of receiving the returned item. Your bank may take additional time to post the credit.

Use the 'Shop by Bike' selector at the top of the homepage to set your make and model. Product pages will show a green ✓ badge if a part is confirmed to fit, or a warning if not. If you are unsure or can't find the product you are looking, feel free to contact us and we can help.

If you receive a part listed as compatible that doesn't fit, contact us within 30 days and we'll cover the return shipping and either send the correct part or refund you in full.

Yes — our catalog covers many bikes back to the 1970s. If you don't see your bike in the drop down make and model selector, contact us and we'll help find compatible parts.

We import premium motorcycles brands from all over the world such as Hepco & Becker, GB Racing, ZARD Exhausts, Scorpion Exhausts, DNA Filters, Pyramid, and more! See our full brand list.

Yes - depending on the brand. The product must be in stock. Submit a price match request with the link.

Yes, we have a showroom that has a small selection of all the products we sell on display. We are not a full blown retail outlet but can assist with pick up orders and in-store purchases. Please contact us ahead of time to make sure we have the products in stock.

We work with select shops. Apply for a dealer account and our team will reach out. Must be a franchised motorcycle dealer or a non-franchised motorcycle accessory, service, or repair shop with a business license.

Wholesale pricing, dedicated account support, marketing materials, and early access to new releases.